Effective: 2026-06-15 Operator: KreasiMaju, Bekasi, Indonesia Contact: [email protected]
By installing or using ZeroBlock you agree to these Terms. If you do not agree, do not use the Service.
1. ELIGIBILITY
You confirm that you are at least 18 years old and have legal capacity to enter this agreement, or that you have reached the age of legal majority in your jurisdiction. ZeroBlock is not directed to children. You are solely responsible for ensuring your access to and use of the Service is lawful wherever you are located. VPN services are restricted or prohibited in some jurisdictions; do not use ZeroBlock where doing so is unlawful.
2. ACCOUNT & DEVICES
a) You are responsible for all activity under your account. b) Keep credentials secure. We are not liable for damages caused by unauthorized account access resulting from your failure to safeguard credentials. c) Each plan permits a fixed number of concurrent devices. Switching to a new device automatically signs out the old one.
3. NATURE OF THE SERVICE
ZeroBlock encrypts traffic between your device and the selected VPN endpoint. At the endpoint, the Service necessarily processes and forwards packets to deliver the connection. We do not inspect packet content for advertising, build browsing profiles, or retain logs of websites visited, DNS queries, destination IPs, or traffic content. We do not select, endorse, sponsor, publish, or exercise editorial control over third-party destinations or content accessed by users.
ZeroBlock provides network connectivity tools only. We are not your agent, adviser, fiduciary, publisher, content host, or guarantor of anonymity, legality, safety, or access to any destination.
4. ACCEPTABLE USE — STRICT PROHIBITIONS
You agree NOT to use the Service for, or in connection with, any of the following:
a) Any activity that violates applicable law in your jurisdiction or in Indonesia, including but not limited to: • Distribution of child sexual abuse material (CSAM) — zero tolerance, automatic permanent ban and reporting to authorities. • Terrorism, violent extremism, incitement to violence. • Human trafficking, slavery, exploitation. • Drug trafficking, weapons trafficking, sale of controlled substances. • Money laundering, sanctions evasion, fraud, identity theft, phishing.
b) Network and security abuse: • Sending unsolicited bulk email (spam) or unauthorised commercial communications. • Distributing malware, ransomware, viruses, worms, or trojans. • Denial-of-service or distributed denial-of-service attacks. • Unauthorised port scanning, vulnerability scanning, or penetration testing of systems you do not own or are not explicitly authorised to test. • Brute-force attacks, credential stuffing, or unauthorised access attempts. • Operating botnets, command-and-control servers, or proxy-as-a-service infrastructure. • Cryptocurrency mining using shared compute resources without authorisation.
c) Intellectual property and content abuse: • Infringement of copyright, trademark, patent, trade secret, or other intellectual property rights of any party. • Bulk torrenting or peer-to-peer file sharing of infringing material. Lawful P2P is permitted; you bear sole responsibility for legality of any file you transfer. • Circumventing technological protection measures.
d) Privacy and impersonation: • Stalking, harassment, defamation, doxxing, or invasion of privacy. • Impersonating any person or entity. • Collecting personal data without consent in violation of applicable privacy law.
e) Platform abuse: • Reselling, sublicensing, or commercially redistributing the Service. • Reverse engineering, decompiling, or attempting to extract source code or keys, except where such restriction is prohibited by law. • Using automated means to abuse free-tier quotas or referrals. • Sharing one account across unrelated users or operating commercial proxy services.
f) Bandwidth and infrastructure abuse (applies to all tiers, enforced strictly on Plus): • Sustained bulk data transfers designed to maximise bandwidth consumption rather than normal browsing, streaming, or work use — for example, 24/7 seeding of torrents, operating a large-scale scraping farm, or proxying traffic for third parties. • Generating traffic volumes that consistently and materially degrade the experience of other users on the same server. • Any use that, in our reasonable judgement, constitutes commercial exploitation of shared infrastructure.
FAIR USE NOTE FOR PLUS SUBSCRIBERS: The Plus plan provides high-speed access (up to 100 Mbps) with no daily or monthly data quota for personal use. "Unlimited" means there is no hard data cap for normal personal VPN use — browsing, streaming, gaming, remote work, and similar activities. It does not authorise use that unreasonably strains shared infrastructure or is designed to bypass per-user resource limits. We reserve the right to throttle or suspend accounts that consistently exceed reasonable personal-use thresholds without prior notice. We will contact you first if we believe your usage is unintentional.
5. ENFORCEMENT
To the extent permitted by law, we may act in good faith and without prior notice when reasonably necessary to:
a) Suspend or terminate your account. b) block technical abuse patterns, ports, protocols, destinations, devices, or accounts based on security signals, metadata, credible complaints, or legal requirements, without undertaking general traffic monitoring; c) Preserve and disclose information to law enforcement or regulators when compelled by valid legal process or when we believe in good faith disclosure is necessary to prevent imminent harm or fraud. d) Cooperate with rights holders responding to valid takedown notices.
We do not generally monitor traffic content. Enforcement is normally reactive and based on abuse reports, security signals, aggregate or account/session metadata, provider notices, or external complaints. We are not obligated to monitor users or proactively discover unlawful activity, except where applicable law imposes a non-waivable duty.
Legal and abuse requests must be sent to [email protected] and must identify the requesting party, legal authority, relevant account or infrastructure, time range, and requested action. We may reject requests that are invalid, overbroad, unverifiable, or outside our control. We disclose only information we actually possess and are legally required or permitted to disclose.
6. NO ENDORSEMENT — USER RESPONSIBILITY FOR TRAFFIC
You acknowledge and agree that:
a) The Service is a neutral packet-forwarding utility analogous to an internet service provider. b) We have no editorial control over, and accept no responsibility for, any content you access, transmit, store, or receive through the Service. c) You are solely and exclusively responsible for all activity carried out under your account, including activity by anyone you allow to use your account. d) Your use does not create liability, agency, partnership, employment, or joint-venture obligations for KreasiMaju. e) Where the Service is alleged to have been used to commit a tort, crime, infringement, or breach of contract, your responsibility and indemnity obligations are governed by section 11.
7. FREE TIER, PLUS PLAN, DATA PACKS, AND PAYMENTS
a) Free accounts have access to all server regions with a daily bandwidth quota (500 MB/day) and speed limits. Quotas reset at midnight in your local time zone. b) Plus accounts receive high-speed access (up to 100 Mbps) with no daily or monthly data cap, subject to the Fair Use policy in section 4(f). Plus entitles up to 3 concurrent devices and no session time limit. c) One-time Data Packs (Quota Packs) are consumable purchases, not subscriptions. A Data Pack adds a fixed amount of VPN data (for example 10, 25, or 100 GB) valid for a stated period (for example 90, 180, or 365 days). Data Packs do not auto-renew; they are activated on your account after the store confirms payment and are consumed as you use VPN data. Unused data expires at the end of the stated validity period and does not roll over or transfer between packs. A Data Pack provides access to standard servers at Plus-equivalent speed for one device; it does not include Plus-only locations or other Plus benefits. Data amount, validity, and price are shown at the point of purchase and processed by Google Play, whose terms also govern. Except where mandatory law or store policy requires otherwise, data already consumed is non-refundable. d) Subscription and Data Pack terms (price, billing cycle, validity, refund eligibility) are presented at the point of purchase and processed by the platform store (Google Play); their terms also govern. e) We may modify pricing or features with reasonable notice. Existing paid periods and active Data Packs are honoured to their stated end date.
8. SERVICE AVAILABILITY
We provide the Service on a best-effort basis. We do not guarantee uninterrupted, secure, or error-free operation. We may perform maintenance, change features, or discontinue the Service at any time with reasonable notice where practical. Specific server availability, throughput, and latency are not guaranteed.
9. DISCLAIMER OF WARRANTIES
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL PROTECT YOU FROM ALL FORMS OF NETWORK OBSERVATION, TRAFFIC ANALYSIS, OR LEGAL PROCESS. NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH THE SERVICE CREATES ANY WARRANTY.
A VPN does not make you anonymous. Your activity may still be linked to you by other means including (without limitation) browser fingerprinting, account login at destination services, payment data, or compelled legal disclosure of metadata held by us, our providers, or destination services. You assume the risks inherent in any internet activity.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KREASIMAJU, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STATUTE, OR OTHERWISE) AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) IDR 500,000.
THESE LIMITATIONS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED, INCLUDING LIABILITY FOR FRAUD, WILFUL MISCONDUCT, GROSS NEGLIGENCE, DEATH OR PERSONAL INJURY WHERE MANDATORY LAW SO PROVIDES, OR NON-WAIVABLE CONSUMER RIGHTS. IN ALL OTHER CASES, LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
11. INDEMNIFICATION
To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless KreasiMaju, its affiliates, officers, employees, agents, and infrastructure providers from third-party claims, damages, losses, liabilities, penalties, costs, and reasonable legal fees arising out of or related to:
a) your use of the Service; b) your violation of these Terms; c) your violation of any third-party right, including intellectual property, privacy, or contract right; d) any content or traffic you transmit, store, or receive through the Service; e) any claim that your activity caused harm to a third party.
This obligation does not apply to the extent a claim was caused by our fraud, wilful misconduct, or liability that cannot legally be excluded. We may control the defence and settlement, provided we do not admit your liability or impose non-monetary obligations on you without consent. You must promptly cooperate. This obligation survives termination.
12. THIRD-PARTY SERVICES AND CONTENT
The Service may interoperate with Supabase, Google Firebase, Sentry, RevenueCat, Google Play, Resend, PayPal, NOWPayments, and other infrastructure or payment providers. We are not responsible for third-party availability, acts, content, policies, or security except to the extent mandatory law makes us responsible. Your use of third-party services may also be governed by their terms.
If you download ZeroBlock from an app store, the store is not responsible for the Service, support, warranties, or claims relating to ZeroBlock except as its mandatory terms provide. The store may enforce applicable store-related provisions as a third-party beneficiary.
13. EXPORT, SANCTIONS, AND TRADE COMPLIANCE
You represent that you are not located in, ordinarily resident in, or a national of any country or territory subject to comprehensive sanctions imposed by the United States, the European Union, the United Kingdom, or Indonesia, and that you are not on any restricted-party list maintained by those authorities. You agree not to use the Service in violation of export control or sanctions law.
14. TERMINATION
You may stop using the Service at any time and request account deletion in the app or at [email protected]. Deleting the account does not automatically cancel a subscription managed by an app store. We may suspend or terminate access for breach, security risk, suspected abuse, non-payment, provider requirement, legal requirement, or discontinuation of the Service. Sections intended by their nature to survive, including sections 6, 9, 10, 11, 13, 16, and 17, survive termination.
15. CHANGES TO THESE TERMS
We may update these Terms from time to time. Material changes will be announced in-app or by email. Continued use after the effective date of changes constitutes acceptance. If you object, stop using the Service.
16. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of the Republic of Indonesia, without regard to its conflict of laws principles. Any dispute arising under or relating to these Terms or the Service shall be resolved exclusively in the competent courts of Bekasi, Indonesia, except where mandatory consumer-protection law of your country of residence requires otherwise.
You and KreasiMaju agree that any dispute will be resolved on an individual basis only. To the maximum extent permitted by law, you waive the right to participate as a plaintiff or class member in any class action, collective action, or representative proceeding.
Before filing a claim, you agree to send a written notice describing the dispute and requested relief to [email protected] and allow 30 days for informal resolution, unless urgent relief or mandatory law permits otherwise. To the extent permitted by law, any claim must be brought within one year after it arose.
17. MISCELLANEOUS
a) Severability — If any provision is held unenforceable, the rest remains in effect. b) No waiver — Failure to enforce any provision is not a waiver. c) Assignment — You may not assign these Terms; we may assign to an affiliate or successor. d) Entire agreement — These Terms, together with the Privacy Policy and any plan-specific terms presented at purchase, are the entire agreement between you and KreasiMaju regarding the Service. e) Notices — We may notify you in-app, by email to your registered address, or by posting on our website. f) Force majeure — We are not liable for delay or failure caused by events beyond reasonable control, including internet or hosting outages, cyberattacks, government action, sanctions, natural disasters, labour disputes, or third-party provider failure. g) No third-party beneficiaries — Except for applicable app stores as stated above, these Terms create no third-party beneficiary rights.
KreasiMaju · Bekasi, Indonesia · [email protected]